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Category Archives for "Office Management"

Top 5 Attorney Do’s and Don’ts About Staff

How do you think your supervising attorneys would evaluate your work quality, attitude and productivity? Would they describe you and your work as: Excellent work, upbeat/can-do attitude, helpful to others, always productive Productive, good worker overall but productivity and attitude could stand some improvement and adjusting respectively Work quality is good enough, but a chronic […]

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Hidden Dangers Within Law Firms

By Nancy Byerly Jones (Re-published by Lawyers USA and many CLE programs) There are a number of all-too-well-known malpractice and grievance traps and other hidden dangers: conflicts of interest, missed deadlines, lack of competency, confidentiality/fiduciary breaches, clerical errors, failure to document adequately and poor client relations. In this writing, however, I focus not on these […]

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Does Your Employee Evaluation System Need a Boost?

Too many law offices have sloppily put together employee evaluation systems. These mostly ineffective systems are typically used haphazardly, inconsistently and hurriedly. This means that they result in unfair and inaccurate results. Does it really matter in the big scheme of things? The answer is a resounding “Yes” if you want a steadily productive, loyal, […]

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Shared Characteristics of Successful Law Firms

By Nancy Byerly Jones Seminar attendees and clients alike often ask me, “What are the characteristics of successful law firms?” It’s a great question as there are indeed shared traits among firms who seem to flourish year after year based on their number of satisfied clients, their survival of tough times and the loyalty and […]

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Emotional Violence

There is much violence in our world from terrorism to violent crimes and many things in-between. There is also an internal violence threatening all too many of today’s law firms. It is what I call emotional violence. When emotional violence exists within an office, all employees suffer its toxic, negative and lasting effects. Emotional violence […]

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Staff Meeting Success: Must Do & Definitely Don’t!

#1 “Must Do!” Hold regular, pre-planned and productive staff meetings. #1 “Definitely Don’t!” Without adequate preparation and the right facilitator to ensure employee meetings are productive, positive and efficient, don’t go there. I could stop writing now as the most critical points of my message are listed above.  A checklist is offered below, however, with […]

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