MANAGERS/LEADERS/SUPERVISORS (Note: No Order of Priority Intended….I Consider All These Red Flags as Needing ASAP Attention!) (c) Nancy Byerly Jones 2010 Excessive/chronic telephone & email message pileups Regular client/customer complaints about unreturned telephone calls Trying to keep up with it all without short hot list (“cheat sheet” or “road map”) re highest priorities for each [...]
Click here for one of my articles on these two runaway problems in today’s law firms and other offices. Workplace bullying and verbal violence poison (dilute at best) any other steps taken to reduce office stress and they are serious productivity and morale thieves. Sadly, too many leaders allow these destructive behaviors to continue without [...]
I’ll be writing more on this down the road, but recently heard of yet another family that split apart for all the wrong reasons. This is a family I would have NEVER expected to splinter or to allow greed or desperation or any unresolved other issues to trump family love, commitment and loyalty. Far too [...]
Just posted this “RT” on Twitter: RT@TulsaBankruptcy Wishing you a happy & safe 4th of July. How about some Recession Fireworks? http://tinyurl.com/lbzqqo Great cartoon although the painful truth behind it is sad. I wish you and yours a 4th of July weekend that’s full of fun, good times with family and friends and a safe [...]
Vacation policies and management’s attitudes toward employee vacations, personal or sick leave say everything about an office’s morale, culture and quality of leadership. Click here for my Lawyers USA column on this subject….written originally in 2002, but still so very true and relevant in today’s business climate. Bottom line…atttorneys, business owners, managers, and employees who [...]
Ran across the quote below today and OUCH!….really made me think about things I’ve been putting off because I’ve been saying “I’m just too busy.” Don’t know about you, but Mr. Brown’s words below have inspired me to get in touch with the real reasons I’ve been putting a few things off because I no [...]
This is a brand new blog and hopefully we will soon get a dialogue going on whatever interests we share….today, I started sending out what I call “ProgressBuster” tips on Twitter (@lawbusinesstips). These will include those things I’ve seen through the years (over and over unfotunately) as a law office/business consultant that hurt (and often [...]