I often teach workshops on how to get your clients’ feedback on a shoestring budget (e.g. telephone and email surveys, etc). In preparing for a similar program recently, I ran across one of my 2002 Lawyers Weekly USA columns: “Ask Clients to Prepare an Attorney Report Card?!? Are You Crazy!?!” Yep, it was written 8 years ago, but is just as relevant (if not more so) in...
Have you appropriately and timely thanked everyone who has referred you business?
A handwritten thank-you note is always appreciated and becoming a true rarity to receive in our electronic times.
Or, if more appropriate, how about taking the time to take them out to one of their favorite restaurants. And, if that doesn’t seem to “fit,” here are a few more suggestions :
a gift certificate...
(Grab a cup of your favorite beverage because this definitely “ain’t” one of my shorter lists and as usual, it is not intended to be an all-inclusive one…By the way, many thanks for sharing a virtual cup of coffee, tea or whatever with me today!)
1. Contact and choose an attorney sooner than later if you know or think you may need legal representation and/or advice.
2. Heed the tip...
