Attorneys: Tips for Reconnecting with Disgruntled Clients

The best way to make clients happy isn’t rocket science. Heck, we learned that one in kindergarten…be kind to others, unselfish, helpful and respectful.  In our great profession this translates into: Showing compassion to all clients big and small; Charging fair, reasonable and clearly explained fees and not getting greedy; Offering clear, legally sound and [...]