Does Your Employee Evaluation System Need a Boost?
How do you conduct employee evaluations in your office? Think it could use some updating and/or revamping? If so, please see a recent article written for republication in my workshops, seminar presentations and in Lawyers USA: Does Your Employee Evaluation System Need a Boost (or perhaps a total overhaul)? And, as always, many thanks for [...]
Making Fertilizer from Office Poop
As our awesome grandkids would tell you, we scoop lots of poop on our mountainside horse and donkey ranch. If we had a nickel for all our scoopings through the years, we’d likely be more than financially set for life. I’m retained by professional firms to serve as their investigator, coach, consultant or temporary administrator. [...]
Identifying Engineers and Managers
A man in a hot air balloon realized he was lost. He reduced altitude and spotted a woman below. He descended a bit more and shouted, “Excuse me, can you help me? I promised a friend I would meet him an hour ago, but I don’t know where I am.” The woman below replied, “You’re [...]
Employee Terminations: Self-Audit Tips from Hiring to Firing
Employee Terminations: Self-Audit Tips from Hiring to Firing…..okay…I know personnel management and especially employee firings are NOT desired or enjoyable subjects for most of us…but it is reality. You can read my partial list of recommendations on the hiring process, the management and supervision of employees and the termination of them when things just [...]
Problem Managers & Employees: Danger Signals & Red Flags
MANAGERS/LEADERS/SUPERVISORS (Note: No Order of Priority Intended….I Consider All These Red Flags as Needing ASAP Attention!) (c) Nancy Byerly Jones 2010 Excessive/chronic telephone & email message pileups Regular client/customer complaints about unreturned telephone calls Trying to keep up with it all without short hot list (“cheat sheet” or “road map”) re highest priorities for each [...]
Verbal Violence & Bullying in the Workplace
Click here for one of my articles on these two runaway problems in today’s law firms and other offices. Workplace bullying and verbal violence poison (dilute at best) any other steps taken to reduce office stress and they are serious productivity and morale thieves. Sadly, too many leaders allow these destructive behaviors to continue without [...]
Respecting Employees: Do You Talk It, Show It or Both?
Ongoing business success stories can only be achieved with certain cornerstones in place. One of these critical foundations is feeling and showing respect for your employees. If it’s genuine (and not just the politically correct thing to say), leaders and managers consistently demonstrate this in many ways including: RESPECT IS 24/7 ….. you appreciate, value [...]
