Problem Managers & Employees: Danger Signals & Red Flags

MANAGERS/LEADERS/SUPERVISORS (Note: No Order of Priority Intended….I Consider All These Red Flags as Needing ASAP Attention!) (c) Nancy Byerly Jones 2010  Excessive/chronic telephone & email message pileups Regular client/customer complaints about unreturned telephone calls Trying to keep up with it all without short hot list (“cheat sheet” or “road map”) re highest priorities for each [...]

Morale Busters and Boosters

Many things can bring workplace morale spiraling downward.  Some all-too-common Morale Busters in law offices (and other offices as well)  include: Rules applied sporadically and unfairly among employees (e.g. starting time, length of lunch breaks, # of vacation days) An ongoing frantic pace — day after day — caused primarily by a supervisor’s poor planning [...]